Effective Date: 1st Jan’25

At The Bloomer, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website www.thebloomer.in or make a purchase from us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information from you when you interact with our website, place an order, or subscribe to our newsletter. This includes:

Personal Information

When you make a purchase or register for an account, we may collect personal details such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (credit card, debit card, UPI, etc.)

Non-Personal Information

We also collect non-personal information to improve your shopping experience:

  • Browser type and version
  • IP address
  • Device information
  • Referral source
  • Pages visited on our website
  • Duration of visit and interaction with specific pages

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping updates, and customer support communications.
  • Payment and Billing: To process payments securely and handle billing issues.
  • Customer Service: To provide you with customer support and respond to inquiries or concerns.
  • Marketing Communications: To send you promotional emails, newsletters, and product updates. You can unsubscribe from these communications at any time.
  • Improvement of Services: To analyze website traffic, user behavior, and preferences to enhance your shopping experience.
  • Legal Obligations: To comply with legal requirements and resolve disputes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and track your activities. Cookies are small files stored on your device that allow us to remember your preferences and optimize the functionality of our site. You can manage or disable cookies through your browser settings, but doing so may affect your user experience.

We may also use third-party services like Google Analytics to track website usage and improve our offerings. These services may collect information about your use of the site through cookies.

4. Data Protection and Security

The security of your personal data is important to us. We employ industry-standard encryption (SSL) to protect sensitive data during transmission. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in processing orders, payments, shipping, and marketing.
  • Legal Compliance: If required by law or in response to legal proceedings, we may disclose your information to government authorities or other entities as necessary.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and ask for corrections if necessary.
  • Deletion: You may request that we delete your personal information, subject to applicable laws and limitations.